Etiquette is a Club 106 customer service project. We educate and train aspiring customer service representatives with the latest skills to become successful in the lucrative sales and hospitality industries. We partner with experienced HR and PR executives and international hospitality brands to provide a truly inspirational project.
Anyone with an interest in customer service is welcome to join.
To ensure you fully enjoy this project, we have made it flexible and accessible online, 24 hours a day, 7 days a week.
We usually work with the three types of people listed below.
A person from the grassroots or someone starting to learn a new skill.
A professional with significant experience who is not famous.
A person who is trending on social media and could be famous.
You will learn about the fundamentals of customer service in a fun and safe atmosphere. There will be visits to shopping malls and hotels, plus the ability to create a vlog to monitor your progress. Some of the footage may be published on our social media platforms.
You will create a customer service plan for your chosen industry, whilst creating content for a reel. You will be able to utilise social media groups to gain knowledge, confidence and self-esteem. Everyone will have access to a mentor and receive a certificate on completion. You will also get help to update your CV or resume with your newly acquired skills, so you can apply for new jobs.
